Dental Appointments at Horizons Dental Care in Ottawa
At Horizons Dental Care, we’re dedicated to making your first visit a positive and safe experience. Located in the heart of Ottawa, we specialize in family and general dentistry with a focus on delivering exceptional customer service.
From the moment you walk through our doors, our priority is your comfort and satisfaction. Whether you’re here for a routine checkup or advanced care, we’re committed to creating a stress-free and personalized experience.
Dental Appointments at Horizons Dental Care in Ottawa
At Horizons Dental Care, we’re dedicated to making your first visit a positive and safe experience. Located in the heart of Ottawa, we specialize in family and general dentistry with a focus on delivering exceptional customer service.
From the moment you walk through our doors, our priority is your comfort and satisfaction. Whether you’re here for a routine checkup or advanced care, we’re committed to creating a stress-free and personalized experience.
Our Commitment to You
We’re here to understand your needs, address your concerns, and offer the best dental care in Ottawa. Our team is fluent in multiple languages, including English, Portuguese, Arabic, Hindi, Nepalese, and Ukrainian, ensuring clear communication for all patients.
Experience
Accurate assessments of your oral health by experienced dentists
Transparency
Transparent treatment recommendations and personalized solutions
Flexibility
Flexible appointment scheduling and payment plans to fit your needs
We believe great dental care begins with empathy and understanding. Our approach is called the Horizons Way: Care, Listen, Assist, Communicate, and Connect (CLACC).
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Genuine care for patients
We prioritize your comfort, well-being, and satisfaction, ensuring you feel valued and cared for at every stage of your visit.
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Active listening
We take the time to truly understand your concerns, preferences, and goals by attentively listening to what matters most to you.
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Thoughtful assistance and support
Our team is dedicated to providing personalized guidance and support tailored to meet your unique dental needs.
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Clear communication
We believe in transparency and ensure that procedures and treatment options are explained clearly and in a way you can understand.
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Building lasting connections
We strive to create meaningful relationships with our patients, fostering trust and ensuring you feel like part of our dental family.
What to Expect During Your First Visit
Essential for diagnosing tooth decay, gum issues, and underlying concerns.
Our hygienist will:
- Remove tartar above and below the gum line.
- Polish your teeth for a deep clean and shine.
- Floss thoroughly to ensure every surface is plaque-free.
We’ll discuss any questions or issues you may have and provide tailored treatment options. Includes evaluating your teeth, gums, bite, and oral health overall:
- Teeth condition, including damage, decay, or missing teeth.
- Early indicators of cavities.
- Gum health, checking for inflammation or other signs of gum disease that could lead to tooth or bone loss.
- Assessment of previous dental work such as fillings, crowns, or root canals to ensure they remain in good condition.
- Screening for potential signs of oral cancer, including unusual growths, cysts, or abnormalities.
- Examination of the tongue, roof, and floor of the mouth for signs of bleeding or inflammation.
- Evaluation of tooth alignment, spacing, and bite.
- Identification of clenching or teeth grinding, which can cause jaw soreness, headaches, tooth or hearing loss if untreated.
- Assessment of the temporomandibular joint (TMJ) for pain, tenderness, or dysfunction.
- Examination of the bones in the jaw, face, and around the mouth for any irregularities.
- A check of the neck and lymph nodes for inflammation, which may indicate underlying health issues.
After your cleaning and exam, we’ll provide:
- Treatment recommendations tailored to your needs.
- Tips for maintaining your oral hygiene between visits.
Prepare for Your Visit
To make the most of your first appointment, we recommend having these items ready. This will ensure a seamless experience and allow us to focus entirely on your care.
- Past X-Rays
- Dental Insurance Information
- Completed Patient Intake Form
If available, you can request X-rays from your previous dentist. These can be compared with new ones to provide a clearer understanding of the evolution of your oral health.
Understanding your dental insurance coverage is key to a stress-free visit. If you have questions about your plan or would like to explore payment options, our knowledgeable team is here to help. Simply give us a call, and we’ll guide you through the process.
To find out more, check your Policy Number and Insurance ID. Most insurance companies allow you to view your benefit details online. If your insurance is provided by your employer, you can also reach out to the HR department for assistance.
The Patient Intake Form and Medical History provide us with all the relevant personal and medical information needed for our providers to gain a comprehensive understanding of your needs and condition, such as a list of medications you’re currently taking. A link to the digital form will be sent by email after your appointment is scheduled. Alternatively, if you prefer, a printed version can be completed in person.